Shipping Policy

Shipping Policy for American Vintage Men

Welcome to American Vintage Men, your go-to for unique and stylish T-shirts! We’re committed to delivering your purchases promptly and securely. Here’s what you need to know about our shipping process:

Order Processing Time

All T-shirt orders are processed within 0 to 2 business days, Monday through Friday.

Delivery Period

For customers within Germany, we offer express delivery with an estimated arrival time of 3 to 7 business days after shipment. Please remember that the delivery period begins from the date of shipment, not the order date. While we strive to meet these timelines, delays may sometimes occur due to customs, incorrect address details, or unexpected factors.

Order Cut-Off Time

Our daily order cut-off time is 5:00 p.m. Orders placed after this time will be processed the following business day.

Shipping Costs

We offer free standard shipping on all T-shirt orders within Germany.

Method of Delivery

To ensure safe and timely delivery, we partner with reliable carriers, including UPS, DHL, and FedEx.

Non-Shipping Days

Please note that orders are not processed or shipped on public holidays.

Confirmation of Shipment

After your T-shirt order is dispatched, you’ll receive a confirmation email with a tracking ID. Tracking typically activates within 24 hours.

Working Days

American Vintage Men processes and ships orders from Monday through Friday.

Address Issues & Misplacements

For misplaced or delayed shipments, please contact the carrier first. If issues persist, reach out to us at [email protected] or [email protected]. If an incorrect address results in a returned shipment, a reshipping fee will apply.

Address Changes

To request a change in the delivery address, contact us within 24 hours of placing your order at [email protected] or [email protected] or call +358 45 73991333. We are unable to change addresses once the order has been shipped.

Cancellations & Damages

If you need to cancel an order, please get in touch with us within 24 hours of receiving your order confirmation. For any T-shirts damaged during transit, please email us at [email protected] or [email protected] with photos of the damaged item, and we’ll arrange an exchange or refund.

CONTACT INFORMATION:

Trade name: American Vintage Men

Phone number: +358 45 73991333

Email: [email protected] or [email protected]

Physical address: Alte Schönhauser Str. 39, 10119 Berlin, Germany